The Nirvana Synergy Company Limited is a company that has a vision to provide top quality products that solve everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works smart, has work place relationship and serve our client A+ quality every day.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Okota, Lagos
Employment Type: Full-time
Reports To: The Supervisor
Job Overview
- The Customer service representative will help customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.
Responsibilities and Duties
- Processing and closing sales and transactions satisfactorily
- Answering questions about company’s product and services
- Building sustainable relationships and trust with customer accounts through open and interactive communication.
- Meeting personal/customer service teamsales targets and call handling quotas.
- Collecting. Identifying and analyzing customer feedback and complaints
- Following up with prospective and current customers on their use of our products in order to retain them
- Developing and documenting knowledge into helpful content
Job Requirements
- Must have at least OND
- Must have customer orientation and ability to adapt/respond to different types of characters
- Must have excellent communication and presentation skills
- Must be a good team player, possess good character traits and personality
- Must have at least 2 years experience as a customer service representative
- Must have the ability to multi-task, prioritize, and manage time effectively
- Must live within Okota / Ago / Isolo and environs.
Salary
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How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Application Deadline 24th June, 2024.