Kartel Energy is a leading brand of backup power systems including Inverters, Solar Panels, UPS, Solar Charge Controllers, Deep Cycle batteries, etc. Our products are recognized worldwide for their resilient quality and reliability for a wide range of domestic and commercial applications.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Managelargeamounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file document.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
Salary
N100,000 – N120,000 per month.
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How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail
Application Deadline 26th June, 2024.