The Nigerian Capital Development Fund (NCDF) Group Plc is an impact investor focused on emerging markets. The NCDF Group acts as a strategic umbrella for a diverse range of emerging ventures, encompassing Financial Technology, Affordable Green Housing & Renewable Energy, Entertainment & Media and Training & Mobility sectors. Our aim is to establish financially viable businesses that solve social and environmental problems.
We are recruiting to fill the position below:
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Job Title: Operations ManagerÂ
Location:Â Lagos
Emplioyment Type: Full Time
Job Summary
- As an Operations Manager at our organization, you will oversee and coordinate daily operations across various departments to ensure smooth and efficient processes.
- You will be responsible for managing resources, optimizing procedures, and driving operational excellence to meet organizational goals and customer satisfaction targets.
Key Responsibilities
- Develop and implement operational strategies to improve productivity and efficiency.
- Monitor and analyze operational performance metrics; implement corrective actions as needed.
- Evaluate and optimize operational processes to reduce costs and improve service delivery.
- Lead and mentor a team of supervisors and operational staff, fostering a culture of accountability and continuous improvement.
- Oversee inventory management and logistics operations.
- Resolve operational issues and customer complaints in a timely manner.
- Collaborate with department heads to streamline operations and enhance cross-departmental communication.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Manage operational budgets and resources effectively.
Requirements
- Bachelor’s Degree in Business Administration, Operations Management, or a related field. (Master’s degree preferred)
- Excellent analytical and problem-solving abilities.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Exceptional interpersonal and communication skills.
- Proven experience in operations management or similar role.
- Strong leadership and organizational skills.
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How to Apply
Interested and qualified candidates should:Â
Click here to apply