PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Technical Support Engineer

Location: Lagos

Employment Type: Full-time


  • Responsible for troubleshooting, answering questions, and quickly resolving technical issues related to local merchant business.
  • Participate in the research and development implementation of requirements for the merchant ERP and onboarding system.
  • Assist local and Chinese product research and development teams in participating in existing product feature enhancements, iterations, and technical upgrades.


  • Solid foundation in Java, familiar with JVM, including memory model, class loading mechanism, and performance optimization.
  • Passionate about technology, enjoy research, able to quickly grasp new technologies, and maintain close attention to the latest developments in the industry.
  • Good communication and teamwork skills, with strong innovation awareness and business sensitivity.
  • Proactive, strong problem-solving ability, able to provide optimal system solutions according to different scenarios.
  • Prior knowledge or appreciation of Chinese culture or proficiency in the Chinese language is preferred, able to communicate efficiently with Chinese teams.
  • Proficient in multithreading programming, familiar with distributed service development, caching, and message queues.
  • Familiar with at least one relational database, understanding of search engines such as Elastic search (ES).
  • Have a certain business mindset, master the use and troubleshooting abilities of full-link log systems.


How to Apply

Interested and qualified candidates should:

Click here to apply


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